Create a return label
Creates a new return shipping label for customer returns to your warehouse.
Parameters
Request Body
original_label_id
string
ID of the original outbound label (for tracking)
from_address
object
Required
Customer's address (where return ships FROM). All of name, street1, city, state, zip are required and must be non-empty.
to_address
object
Required
Warehouse/returns center (where return ships TO). All of name, street1, city, state, zip are required and must be non-empty.
parcel
object
Required
carrier
string (USPS | FEDEX | UPS | DHL | CANADA_POST)
Preferred carrier (optional)
service
string
Preferred service level
reference
string
Your internal reference number
reason
string (defective | not_as_described | wrong_item | unwanted | damaged | other)
Reason for return
rma_number
string
Custom RMA number (auto-generated if not provided)
notes
string
Additional notes for the return
Returns
201
Return created
400
Invalid request data.
NO_ORGANIZATION — the API key is not attached to an organization.
401
Authentication required
Related
Returns
POST/api/v1/returns