Amazon Seller Central Integration
Amazon Seller Central Integration
Integrate Amazon Seller Central with AtoShip to manage your FBM (Fulfilled by Merchant) orders efficiently.
Prerequisites
Before You Begin:
- Amazon Professional Seller account
- FBM listings (not FBA)
- AtoShip account
- Developer access enabled
Understanding Amazon Fulfillment
FBA vs FBM:
| Type | Shipping | Use AtoShip |
|---|---|---|
| FBA | Amazon handles | No |
| FBM | You ship | Yes |
| SFP | You ship Prime | Yes |
Connecting Amazon
Step-by-Step:
- Log in to Amazon Seller Central
- Enable API access
- In AtoShip: Settings → Integrations
- Select Amazon
- Enter credentials
- Authorize connection
Required Permissions
API Scope:
- Orders (read)
- Shipping (write)
- Fulfillment (update)
Order Import
What's Imported:
- Order ID
- Buyer shipping address
- Item details
- Shipping service selected
- Order amount
Import Frequency:
- Real-time via API
- Or scheduled polling
- Configurable delay
Service Level Mapping
Map Amazon to Carriers:
Standard → USPS Priority Mail
Expedited → UPS Ground
Second Day → UPS 2nd Day Air
Next Day → UPS Next Day Air
Buy Shipping Integration
Amazon Buy Shipping:
- Get Amazon-negotiated rates
- Or use AtoShip rates
- Compare and choose
Tracking Upload
Automatic Process:
- Create label in AtoShip
- Tracking captured
- Uploaded to Amazon
- Order marked shipped
- Customer notified
Prime Badge (Seller Fulfilled Prime)
SFP Requirements:
- On-time shipping critical
- AtoShip helps track deadlines
- Fast tracking upload
- Meet Prime expectations
Multi-Channel Fulfillment
MCF Orders:
- Import from other channels
- Use Amazon rates if desired
- Fulfill via AtoShip
Handling Returns
Amazon Returns:
- Generate return labels
- Track returns
- Process refunds
Error Handling
Common Issues:
| Error | Cause | Fix |
|---|---|---|
| Auth error | Token expired | Reauthorize |
| Order locked | Already shipped | Skip |
| Invalid tracking | Wrong format | Verify |
Performance Metrics
Maintain Seller Metrics:
- On-time shipment
- Valid tracking rate
- Pre-fulfillment cancel rate
- AtoShip dashboard shows status
Multiple Marketplaces
Amazon Regions:
- Connect US marketplace
- Other regions: contact support
- Each requires separate auth
Best Practices
For Amazon Sellers:
- Ship same day when possible
- Use reliable carriers
- Track all shipments
- Meet promised delivery
- Monitor performance
Troubleshooting
Orders Not Importing:
- Verify FBM orders exist
- Check API connection
- Review filter settings
- Test authorization
Disconnecting
To Disconnect:
- Settings → Integrations
- Select Amazon
- Disconnect
- Revoke in Seller Central