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Understanding Shipping Rates

Master shipping economics to optimize your costs and improve margins.

How Rates Are Calculated

The Pricing Formula

Shipping cost = Base Rate + Fuel Surcharge + Service Fees + Zone Adjustment

Base Rate Factors

FactorImpactHow to Optimize
WeightHigher weight = higher costUse lightweight packaging
DimensionsDimensional weight may applyRight-size your boxes
DistanceFarther = more expensiveStrategic warehouse placement
Service LevelFaster = more expensiveMatch urgency to service
CarrierRates vary by carrierCompare all options

Weight vs. Dimensional Weight

Carriers charge the GREATER of actual weight or dimensional weight.

Dimensional Weight Formula

USPS: L x W x H / 166 FedEx: L x W x H / 139 UPS: L x W x H / 139 DHL: L x W x H / 139

Example Calculation

A 12" x 10" x 8" box weighing 3 lbs:

Actual Weight: 3 lbs DIM Weight (FedEx): (12 x 10 x 8) / 139 = 6.9 lbs, rounds to 7 lbs Billable Weight: 7 lbs (the greater value)

Savings Tip: A box 1 inch smaller in each dimension could save 20%+ on shipping.

Zone-Based Pricing

Understanding Zones

Zones are based on distance from origin:

ZoneDistanceTypical Transit
Zone 1-2Local (0-150 miles)1-2 days
Zone 3Regional (150-300 miles)2-3 days
Zone 4300-600 miles3-4 days
Zone 5600-1000 miles4-5 days
Zone 61000-1400 miles5-6 days
Zone 71400-1800 miles6-7 days
Zone 81800+ miles7+ days

Zone Skipping Strategies

Reduce zones = reduce costs:

  • Use multiple fulfillment centers
  • Partner with 3PL in different regions
  • Consolidate shipments

Carrier Rate Comparison

USPS Strengths

  • Best for lightweight packages (under 1 lb)
  • No residential surcharge
  • Free carrier pickup
  • Flat rate options for heavy items in small boxes
  • Note: Limited tracking granularity

FedEx Strengths

  • Excellent for 5-70 lb packages
  • Reliable transit times
  • Strong business delivery network
  • Note: Residential surcharge applies

UPS Strengths

  • Best ground network coverage
  • Weekend delivery options
  • UPS Access Points reduce residential fees
  • Strong B2B delivery
  • Note: Higher base rates offset by discounts

DHL Strengths

  • Strong express network
  • eCommerce solutions
  • Competitive pricing for certain routes

Additional Fees Breakdown

Common Surcharges

FeeTypical CostHow to Avoid
Residential Delivery$4-6Ship to commercial address or use USPS
Fuel Surcharge5-15%Cannot avoid - factor into pricing
Signature Required$3-7Only use when necessary
Saturday Delivery$15-20Plan ahead for Monday delivery
Address Correction$15-20Validate addresses before shipping
Oversized Package$30-100Stay under 96" length + girth
Additional Handling$15-30Proper packaging

Peak Season Surcharges

Holiday Season (Nov-Jan):

  • Additional $1-5 per package
  • Announced by carriers in October
  • Plan inventory positioning early

atoship Rate Advantages

Pre-Negotiated Discounts

CarrierTypical Savings vs. Retail
USPS20-40% off Commercial Base
FedEx30-50% off list rates
UPS25-45% off daily rates
DHL40-60% off published rates

Volume Tiers

Ship more, save more:

Monthly VolumeDiscount Level
0-100 labelsStandard rates
100-500 labels5% additional
500-2000 labels10% additional
2000+ labelsCustom pricing

Rate Shopping in atoship

Automatic Comparison

When you create a label, atoship automatically:

  1. Queries all connected carriers
  2. Applies your negotiated rates
  3. Includes all fees and surcharges
  4. Sorts by price or transit time
  5. Shows estimated delivery date

Smart Rules

Set up automatic carrier selection:

  • IF weight < 1 lb AND domestic THEN Use USPS First Class
  • IF value > $100 THEN Add insurance automatically
  • IF delivery by Friday needed AND today is Wednesday THEN Filter to 2-day services only

Cost Optimization Tips

  1. Accurate Weights: Avoid adjustment fees
  2. Right-Size Packaging: Minimize dimensional weight
  3. Batch Shipping: Group orders for pickup
  4. Zone Skipping: Use multiple warehouses
  5. Timing: Non-urgent can use slower services
  6. Carrier Mix: Use each carrier's strengths

Hidden Costs to Avoid

  • Address correction fees: $15-17
  • Failed delivery attempts: $5-15
  • Return shipping costs
  • Storage fees for undelivered packages
  • Peak season surcharges

Billing and Invoicing

Payment Methods

MethodProcessing TimeNotes
Credit CardInstant2.9% + $0.30 fee
ACH Transfer2-3 daysNo fee
Wire Transfer1 day$25 fee
Prepaid BalanceInstantRecommended

Invoice Details

Your invoice includes:

  • Line-by-line shipment costs
  • Fee breakdown per shipment
  • Carrier adjustments
  • Credits and refunds
  • Tax information

Billing Disputes

If you are overcharged:

  1. Check dimensions and weight used
  2. Compare to your measurements
  3. File dispute within 15 days
  4. atoship handles carrier negotiations

Need Help?

  • Rate Analysis: Contact sales for custom pricing review
  • Live Chat: Click chat icon for rate questions
  • Email: [email protected]

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