Billing & Payments

Learn how shipping rates are calculated, what factors affect pricing, and how to optimize your shipping costs.

Learn how your AtoShip wallet balance works, how to add funds, and how charges are processed for shipping labels.

Learn about accepted payment methods, how to manage your payment information, and the security measures protecting your data.

Learn why carrier rate adjustments happen, how they affect your billing, and how to minimize unexpected charges.

Learn how to access invoices, download receipts, and get tax documentation for your shipping expenses.

Learn about shipping insurance options, how to insure valuable packages, and the process for filing claims.

Learn about common carrier surcharges, when they apply, and how to minimize extra fees on your shipments.

Learn how shipping volume affects your rates and discover strategies to maximize savings on your shipping costs.

Learn how to void unused shipping labels and receive refunds for labels you no longer need.

Learn how to use AtoShip reporting tools to analyze your shipping costs, identify trends, and optimize your spending.