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Getting Started

Basic guides to start using atoship

10 articles

Configure Carrier Accounts

Learn how to connect your own carrier accounts (BYOCA) or use atoship discounted system rates.

Create Your First Order

Complete step-by-step guide to creating your first shipping label in atoship, from address entry to printing.

Account Setup and Verification

Complete guide to setting up your atoship account, verifying your identity, and configuring your business profile.

Understanding the Dashboard

Navigate the atoship dashboard efficiently. Learn about the main sections, key metrics, and how to customize your workspace.

Managing Your Address Book

Save time with the address book feature. Store frequently used addresses, set defaults, and enable smart address validation.

Team Management and Permissions

Add team members to your atoship account, assign roles, and configure permissions to control access to features.

Setting Up Notifications

Configure email, SMS, and push notifications for tracking updates, delivery alerts, and account activities.

Comparing Shipping Rates

Learn how to compare rates across USPS, UPS, FedEx, and other carriers to find the best price for every shipment.

Printing Your First Label

Step-by-step guide to printing shipping labels, including printer setup, label formats, and troubleshooting common issues.

Package Tracking Basics

Learn how to track packages, understand tracking statuses, and set up automatic tracking updates for customers.