Reverse Logistics Guide
Efficiently manage the return flow.
Return Rate Benchmarks
| Category | Return Rate |
|---|
| Apparel | 20-30% |
| Electronics | 15-20% |
| Furniture | 5-10% |
| Beauty | 5-10% |
Cost Components
| Component | Typical Cost |
|---|
| Return shipping | $5-15 |
| Processing | $3-8 |
| Restocking | $2-5 |
| Disposition | Variable |
Process Optimization
| Step | Efficiency Gain |
|---|
| Pre-paid labels | Faster returns |
| Drop-off options | Lower cost |
| Automated RMA | Less manual work |
| Quick inspection | Faster resale |
Disposition Options
| Outcome | When |
|---|
| Restock | Like new |
| Refurbish | Minor issues |
| Liquidate | Open box |
| Recycle | Damaged |
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