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How to Handle Shipping Damage Claims Successfully
Step-by-step guide to filing and winning shipping damage claims with all major carriers.
January 9, 20261 min read22 views
Filing Shipping Damage Claims: Complete Guide
When packages arrive damaged, knowing the claims process helps you recover costs quickly.
Carrier Claim Time Limits
| Carrier | Damage Deadline | Loss Deadline |
|---|---|---|
| USPS | 60 days | 60 days |
| UPS | 60 days | 60 days |
| FedEx | 21 days | 9 months |
| DHL | 30 days | 30 days |
Required Documentation
Maximum Liability by Carrier
| Carrier | Default Coverage | Max Declared |
|---|---|---|
| USPS Priority | $100 | $5,000 |
| UPS Ground | $100 | $50,000 |
| FedEx Ground | $100 | $50,000 |
Claim Success Tips
| Scenario | Approval Rate |
|---|---|
| Visible external damage | 95% |
| Concealed damage | 70% |
| Insufficient packaging | 40% |
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