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Squarespace Shipping Options: Setup & Best Practices

Configure Squarespace shipping for your online store with zones, rates, and carrier integration best practices.

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Squarespace Shipping Options: Setup & Best Practices

Squarespace Shipping Options: Setup & Best Practices

Squarespace offers straightforward shipping setup for creators and small businesses. Here's how to configure shipping for your store.

Squarespace Commerce Shipping

Shipping Features

FeatureAvailability
Shipping zonesAll Commerce plans
Flat/calculated ratesAll Commerce plans
Carrier labelsBasic plan+
Real-time ratesAdvanced plan

Plan Comparison

FeaturePersonalBusinessBasicAdvanced
ProductsUnlimitedUnlimitedUnlimitedUnlimited
Shipping labelsNoNoUSPSUSPS + UPS
Real-time ratesNoNoNoYes

Setting Up Shipping

Shipping Zones

Create zones for different regions:

  • Commerce → Shipping
  • Add Shipping Zone
  • Define countries/regions
  • Set rates for zone
  • Zone Examples

    ZoneCoverage
    DomesticUnited States
    CanadaCanada
    InternationalRest of world

    Rate Types

    Flat Rate Shipping

    Simplest option:

    • Single price for zone
    • Easy for customers
    • Predictable revenue

    Weight-Based Rates

    Weight RangeRate
    0-1 lb$5.00
    1-3 lbs$8.00
    3-5 lbs$12.00
    5+ lbs$15.00

    Calculated Rates

    Real-time carrier rates (Advanced plan):

    • UPS rates at checkout
    • USPS rates at checkout
    • Customer sees actual cost

    Free Shipping

    Configuration Options

    TypeSetup
    All ordersSet rate to $0
    Minimum orderThreshold condition
    PromotionalDiscount code
    Specific productsPer-product setting

    Threshold Free Shipping

    Commerce → Shipping
    
  • Edit shipping zone
  • Add rate: Free Shipping
  • Condition: Minimum order total
  • Amount: $50.00
  • Shipping Labels

    USPS Labels (Basic+)

    Print USPS labels from Squarespace:

    • Discounted rates
    • Tracking included
    • Easy printing
    • Order status update

    Steps to Print

  • Go to order
  • Click "Create Shipping Label"
  • Enter package details
  • Purchase and print
  • Label Discounts

    ServiceSavings
    Priority MailUp to 22% off
    First-ClassCommercial rates
    Priority ExpressDiscounted

    Third-Party Integration

    Why Use Third-Party

    BenefitDescription
    More carriersUPS, FedEx beyond native
    Better ratesUp to 89% off with atoship
    AutomationBatch processing
    FeaturesAdvanced shipping rules

    atoship for Squarespace

  • Connect: Link your store
  • Import orders: Automatic sync
  • Compare rates: All carriers
  • Print labels: Batch or single
  • Update tracking: Automatic
  • Product Shipping Settings

    Per-Product Configuration

    SettingPurpose
    WeightAccurate rate calculation
    Shipping profileProduct-specific rules
    Handling timeCustom processing time

    Product Weight

    Always set accurate weights:

    • Include packaging weight
    • Round up slightly
    • Test with actual shipments

    Fulfillment Workflow

    Order Processing

    New Order
        ↓
    Payment Confirmed (status: Pending)
        ↓
    Prepare Order (pick and pack)
        ↓
    Create Shipping Label (Squarespace or atoship)
        ↓
    Ship Package
        ↓
    Mark as Fulfilled (tracking auto-added)
        ↓
    Customer Notification Sent
    

    Batch Fulfillment

    With atoship:

  • Export pending orders
  • Import to atoship
  • Generate all labels
  • Print batch
  • Ship and update
  • Customer Communication

    Automated Emails

    Squarespace sends:

    • Order confirmation
    • Shipping confirmation (with tracking)
    • Delivery updates (if carrier supports)

    Custom Messages

    Customize in: Commerce → Customer Notifications

    International Shipping

    Zone Setup

    Create international zones:

    • Neighboring countries (Canada, Mexico)
    • Major markets (UK, EU, Australia)
    • Rest of world

    Considerations

    FactorAction
    Customs formsPrepared with labels
    Duties/taxesDDU typically
    Delivery timeSet expectations
    ReturnsPolicy for international

    Restricting Countries

    If you don't ship somewhere:

    • Exclude from all zones
    • Orders blocked at checkout
    • Clear messaging

    Handling and Processing

    Handling Time

    Set realistic handling:

    Product TypeHandling Time
    Ready to ship1-2 days
    Made to order3-7 days
    Custom7-14 days

    Processing Fees

    Add handling fee to rates:

    • Cover packaging cost
    • Buffer for weight variance
    • Labor time

    Optimization Tips

    Reduce Cart Abandonment

    StrategyImplementation
    Clear costsShow shipping early
    Free thresholdEncourage larger orders
    Multiple optionsSpeed choices

    Simplify Rates

    ApproachBenefit
    Few zonesEasy to manage
    Simple ratesClear for customers
    Free when possibleHighest conversion

    Common Issues

    Issue: High Shipping Costs

    Solutions:

    • Use atoship for better rates
    • Offer flat rate options
    • Free shipping threshold

    Issue: Weight Errors

    Solutions:

    • Accurate product weights
    • Include packaging
    • Test actual shipments

    Issue: Limited Carriers

    Solutions:

    • Use third-party integration
    • atoship for all carriers
    • Print labels externally

    Scaling with Squarespace

    When to Consider Third-Party

    SignalAction
    50+ orders/weekBatch processing
    Multiple carriersatoship integration
    International growthAdvanced tools
    Cost concernsRate shopping

    Integration Benefits

    With atoship:

    • Process orders faster
    • Access all carriers
    • Save on shipping costs
    • Better reporting

    atoship Squarespace Integration

    Upgrade your shipping:

  • All carriers: USPS, UPS, FedEx, DHL
  • Best rates: Up to 89% off
  • Easy workflow: Order sync and labels
  • Tracking: Automatic updates
  • Analytics: Cost insights
  • Conclusion

    Squarespace shipping is simple to set up but may limit growing stores. Use native features for simplicity, add atoship when you need more carriers, better rates, or advanced features. The right setup creates great customer experiences while managing costs.

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