Supply Chain Resilience: Prepare for Shipping Disruptions
Build a resilient shipping operation that can withstand disruptions from weather, carrier issues, and global events.
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Supply Chain Resilience: Prepare for Shipping Disruptions
Disruptions are inevitable. Here's how to build shipping operations that can adapt and recover quickly.
Common Disruptions
Types of Disruptions
Type
Examples
Weather
Hurricanes, winter storms
Carrier
Strikes, capacity limits
Global
Pandemics, trade wars
Regional
Wildfires, floods
Technical
System outages
Impact
Disruption
Business Impact
Major storm
3-7 day delays
Carrier strike
Complete halt
Pandemic
Extended disruption
Peak season
Capacity constraints
Building Resilience
Key Strategies
Strategy
Implementation
Multi-carrier
Not dependent on one
Multi-location
Distributed inventory
Buffer stock
Safety inventory
Flexible carriers
Regional options
Communication
Proactive updates
Multi-Carrier Strategy
Carrier Diversification
Carrier
Role
Primary
50-60% of volume
Secondary
30-40% of volume
Backup
10% or on-demand
When Disruption Hits
Scenario
Response
Primary disrupted
Shift to secondary
Regional issue
Use unaffected carrier
All major disrupted
Regional carriers
Geographic Distribution
Multi-Warehouse Benefits
Benefit
Description
Regional resilience
If one affected, others ship
Faster delivery
Closer to customers
Carrier options
More regional choices
Inventory Positioning
Strategy
Implementation
Distributed
Split across locations
Mirrored
Full inventory each location
Strategic
Fast-movers distributed
Communication Planning
Stakeholder Communication
Audience
Message Type
Customers
Proactive delay notices
Internal
Status updates
Carriers
Capacity needs
Partners
Coordination
Templates
Subject: Shipping update: [Event] impact
Dear [Customer],
Due to [event], shipments to [area] may experience delays of [timeframe].
Your order: [Status]
New estimated delivery: [Date]
We're monitoring closely and will update you with any changes.
Questions? [Contact info]
Thank you for your patience.
[Brand]
Monitoring & Early Warning
Watch For
Signal
Action
Weather forecasts
Prepare 3-5 days ahead
Carrier alerts
Adjust routing
Industry news
Strategic planning
Volume spikes
Capacity check
Response Triggers
Trigger
Response Level
Local weather
Monitor
Regional event
Activate backup
Carrier issue
Shift volume
Major disruption
Full contingency
Contingency Planning
Response Playbook
Phase
Actions
Detection
Identify disruption
Assessment
Evaluate impact
Response
Execute contingency
Communication
Notify stakeholders
Recovery
Return to normal
Carrier Backup Plan
Primary
Backup
USPS
UPS or FedEx
UPS
FedEx or USPS
FedEx
UPS or USPS
Customer Experience
During Disruptions
Action
Purpose
Proactive notification
Set expectations
Tracking updates
Transparency
Support availability
Handle concerns
Goodwill offers
Retain loyalty
Managing Expectations
Extend delivery estimates
Offer cancellation
Provide alternatives
Communicate often
atoship Resilience Features
Build resilient operations:
Multi-carrier access: Instant alternatives
Rate shopping: Best available option
Tracking: Real-time visibility
Alerts: Disruption awareness
Recovery Planning
Post-Disruption
Phase
Focus
Immediate
Clear backlog
Short-term
Normalize operations
Long-term
Learn and improve
Lessons Learned
Document and improve:
What worked
What didn't
Process improvements
Capability gaps
Conclusion
Supply chain resilience requires planning, diversification, and rapid response capability. Use multi-carrier strategies, distributed inventory, and proactive communication. atoship provides the carrier flexibility and visibility needed for resilient shipping operations.
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