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Walmart Marketplace Shipping: Requirements & Best Practices

Meet Walmart Marketplace shipping requirements with proper setup, carrier selection, and performance optimization.

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Walmart Marketplace Shipping: Requirements & Best Practices

Walmart Marketplace Shipping: Requirements & Best Practices

Walmart Marketplace has strict shipping standards. Here's how to meet their requirements and optimize your fulfillment.

Walmart Marketplace Overview

Platform Statistics

  • 2nd largest US e-commerce retailer
  • 120 million+ monthly visitors
  • Strict standards for sellers
  • Price matching mentality customers

Seller Requirements

RequirementStandard
On-time shipment>99%
Valid tracking rate>99%
Cancellation rate<2%
Return dissatisfaction<6%

Shipping Requirements

Ship Time Requirements

StandardRequirement
Handling timeSet per item
Transit timeBased on service level
Total deliveryHandling + transit

Shipping Service Levels

LevelTransit Time
Standard3-5 business days
Two-Day2 business days
NextDayNext business day
Value5-7 business days

Setting Up Shipping

Shipping Templates

Seller Center → Settings → Shipping Templates

Create templates for:

  • Different product types
  • Various fulfillment locations
  • Service level options

Template Configuration

SettingConfiguration
Handling time0, 1, or 2 days
Ship methodsPer template
Free shipping rulesValue thresholds
Expedited options2-day, next-day

Carrier Selection

Approved Carriers

Walmart accepts:

  • USPS
  • UPS
  • FedEx
  • DHL
  • OnTrac
  • LSO

Carrier by Service Level

LevelRecommended Carriers
StandardUSPS Ground Advantage, UPS Ground
Two-DayUPS 2-Day, FedEx 2Day
Next-DayUPS Next Day, FedEx Overnight
ValueUSPS Ground, UPS Ground

Free Shipping

Walmart Free Shipping Expectations

Walmart shoppers expect:

  • Free shipping on orders $35+
  • Competitive with Walmart.com
  • Clear communication if not free

Strategy Options

OptionImplementation
Free over threshold$35 or $50 minimum
Free all ordersBuild into price
Free standard onlyCharge for expedited

Two-Day Shipping Program

TwoDay Delivery Requirements

RequirementStandard
On-time delivery>95%
Regions coveredNationwide potential
Carrier servicesAppropriate speed

Benefits

  • "2-Day" tag on listings
  • Higher visibility
  • Increased conversions
  • Compete with Prime

Performance Metrics

Key Metrics Monitored

MetricTargetImpact
On-Time Shipment Rate>99%Account health
On-Time Delivery Rate>95%Visibility
Valid Tracking Rate>99%Required
Cancellation Rate<2%Account health

Tracking Upload

Requirements:

  • Upload within 24 hours of ship
  • Use approved carrier
  • Valid, scanning tracking number
  • Updates visible to customer

Integration Options

Walmart API

Direct integration for:

  • Order import
  • Tracking upload
  • Inventory sync
  • Pricing updates

Third-Party Solutions

SolutionFeatures
atoshipOrder sync, label printing
ChannelAdvisorMulti-channel
FeedonomicsFeed management
ZentailAutomation

atoship Walmart Integration

  • Connect API: Automatic order sync
  • Compare rates: All carriers
  • Generate labels: Batch processing
  • Upload tracking: Automatic
  • Save money: Up to 89% off
  • Order Fulfillment

    Daily Workflow

    Morning:
    
  • Download new orders
  • Acknowledge orders in Seller Center
  • Pick and pack items
  • Afternoon:

  • Generate shipping labels (atoship)
  • Ship packages
  • Update tracking in Seller Center
  • Evening:

  • Verify all tracking uploaded
  • Check for issues
  • Monitor cancellation requests
  • Batch Processing

    For volume:

  • Export all pending orders
  • Import to atoship
  • Batch generate labels
  • Print all at once
  • Bulk update tracking
  • Returns Handling

    Walmart Return Policy

    • 90-day return window (most items)
    • Free returns for customers
    • Seller funds return shipping (usually)
    • Quick refund expected

    Returns Process

  • Customer initiates return
  • You approve or dispute
  • Return label generated
  • Item returned
  • Refund processed
  • Reducing Returns

    StrategyImplementation
    Accurate descriptionsReduce "not as described"
    Quality photosShow true condition
    Size guidesReduce fit issues
    Quality packagingPrevent damage

    Competitive Pricing

    Shipping in Price Strategy

    ApproachExample
    Free shipping includedPrice: $24.99, Free ship
    Low price + shippingPrice: $19.99 + $4.99 ship
    Walmart comparisonMatch or beat Walmart.com

    Cost Calculation

    Total Cost to Customer = Product Price + Shipping
    Must be competitive with Walmart.com total
    

    Common Challenges

    Challenge 1: Meeting Two-Day

    Solution: Use express services, set realistic zones

    Challenge 2: High Return Rate

    Solution: Better listings, quality packaging

    Challenge 3: Tracking Issues

    Solution: Use reliable carriers, upload same day

    Challenge 4: Cost Management

    Solution: Use atoship for best rates

    Seller Performance

    Maintaining Good Standing

    ActionImpact
    Ship on timeMaintain metrics
    Valid trackingAvoid strikes
    Low cancellationsHealthy account
    Good reviewsBuy Box potential

    Recovering Performance

    If metrics drop:

  • Identify root cause
  • Create action plan
  • Submit to Walmart
  • Monitor improvement
  • Growth Strategies

    Scaling on Walmart

    StageFocus
    LaunchMeet all metrics
    GrowthOptimize costs, expand catalog
    ScaleAutomation, 3PL consideration
    MatureMulti-channel synergy

    Walmart Fulfillment Services (WFS)

    Consider when:

    • High volume achieved
    • Want Prime-like badge
    • Simplify operations

    atoship Walmart Benefits

    Optimize your Walmart shipping:

  • Order sync: Automatic import
  • Rate shopping: Compare all carriers
  • Batch labels: Handle volume
  • Tracking upload: Automatic to Walmart
  • Cost savings: Up to 89% off carriers
  • Conclusion

    Walmart Marketplace success requires meeting strict shipping standards. Use appropriate carriers, upload tracking promptly, and maintain excellent metrics. atoship helps you access the best shipping rates, automate tracking, and stay competitive on pricing while meeting Walmart's requirements.

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