
Walmart Marketplace Shipping: Requirements & Best Practices
Meet Walmart Marketplace shipping requirements with proper setup, carrier selection, and performance optimization.

Walmart Marketplace Shipping: Requirements & Best Practices
Walmart Marketplace has strict shipping standards. Here's how to meet their requirements and optimize your fulfillment.
Walmart Marketplace Overview
Platform Statistics
- 2nd largest US e-commerce retailer
- 120 million+ monthly visitors
- Strict standards for sellers
- Price matching mentality customers
Seller Requirements
| Requirement | Standard |
|---|---|
| On-time shipment | >99% |
| Valid tracking rate | >99% |
| Cancellation rate | <2% |
| Return dissatisfaction | <6% |
Shipping Requirements
Ship Time Requirements
| Standard | Requirement |
|---|---|
| Handling time | Set per item |
| Transit time | Based on service level |
| Total delivery | Handling + transit |
Shipping Service Levels
| Level | Transit Time |
|---|---|
| Standard | 3-5 business days |
| Two-Day | 2 business days |
| NextDay | Next business day |
| Value | 5-7 business days |
Setting Up Shipping
Shipping Templates
Seller Center → Settings → Shipping TemplatesCreate templates for:
- Different product types
- Various fulfillment locations
- Service level options
Template Configuration
| Setting | Configuration |
|---|---|
| Handling time | 0, 1, or 2 days |
| Ship methods | Per template |
| Free shipping rules | Value thresholds |
| Expedited options | 2-day, next-day |
Carrier Selection
Approved Carriers
Walmart accepts:
- USPS
- UPS
- FedEx
- DHL
- OnTrac
- LSO
Carrier by Service Level
| Level | Recommended Carriers |
|---|---|
| Standard | USPS Ground Advantage, UPS Ground |
| Two-Day | UPS 2-Day, FedEx 2Day |
| Next-Day | UPS Next Day, FedEx Overnight |
| Value | USPS Ground, UPS Ground |
Free Shipping
Walmart Free Shipping Expectations
Walmart shoppers expect:
- Free shipping on orders $35+
- Competitive with Walmart.com
- Clear communication if not free
Strategy Options
| Option | Implementation |
|---|---|
| Free over threshold | $35 or $50 minimum |
| Free all orders | Build into price |
| Free standard only | Charge for expedited |
Two-Day Shipping Program
TwoDay Delivery Requirements
| Requirement | Standard |
|---|---|
| On-time delivery | >95% |
| Regions covered | Nationwide potential |
| Carrier services | Appropriate speed |
Benefits
- "2-Day" tag on listings
- Higher visibility
- Increased conversions
- Compete with Prime
Performance Metrics
Key Metrics Monitored
| Metric | Target | Impact |
|---|---|---|
| On-Time Shipment Rate | >99% | Account health |
| On-Time Delivery Rate | >95% | Visibility |
| Valid Tracking Rate | >99% | Required |
| Cancellation Rate | <2% | Account health |
Tracking Upload
Requirements:
- Upload within 24 hours of ship
- Use approved carrier
- Valid, scanning tracking number
- Updates visible to customer
Integration Options
Walmart API
Direct integration for:
- Order import
- Tracking upload
- Inventory sync
- Pricing updates
Third-Party Solutions
| Solution | Features |
|---|---|
| atoship | Order sync, label printing |
| ChannelAdvisor | Multi-channel |
| Feedonomics | Feed management |
| Zentail | Automation |
atoship Walmart Integration
Order Fulfillment
Daily Workflow
Morning:
Download new orders
Acknowledge orders in Seller Center
Pick and pack items Afternoon:
Generate shipping labels (atoship)
Ship packages
Update tracking in Seller Center Evening:
Verify all tracking uploaded
Check for issues
Monitor cancellation requests
Batch Processing
For volume:
Returns Handling
Walmart Return Policy
- 90-day return window (most items)
- Free returns for customers
- Seller funds return shipping (usually)
- Quick refund expected
Returns Process
Reducing Returns
| Strategy | Implementation |
|---|---|
| Accurate descriptions | Reduce "not as described" |
| Quality photos | Show true condition |
| Size guides | Reduce fit issues |
| Quality packaging | Prevent damage |
Competitive Pricing
Shipping in Price Strategy
| Approach | Example |
|---|---|
| Free shipping included | Price: $24.99, Free ship |
| Low price + shipping | Price: $19.99 + $4.99 ship |
| Walmart comparison | Match or beat Walmart.com |
Cost Calculation
Total Cost to Customer = Product Price + Shipping
Must be competitive with Walmart.com total
Common Challenges
Challenge 1: Meeting Two-Day
Solution: Use express services, set realistic zones
Challenge 2: High Return Rate
Solution: Better listings, quality packaging
Challenge 3: Tracking Issues
Solution: Use reliable carriers, upload same day
Challenge 4: Cost Management
Solution: Use atoship for best rates
Seller Performance
Maintaining Good Standing
| Action | Impact |
|---|---|
| Ship on time | Maintain metrics |
| Valid tracking | Avoid strikes |
| Low cancellations | Healthy account |
| Good reviews | Buy Box potential |
Recovering Performance
If metrics drop:
Growth Strategies
Scaling on Walmart
| Stage | Focus |
|---|---|
| Launch | Meet all metrics |
| Growth | Optimize costs, expand catalog |
| Scale | Automation, 3PL consideration |
| Mature | Multi-channel synergy |
Walmart Fulfillment Services (WFS)
Consider when:
- High volume achieved
- Want Prime-like badge
- Simplify operations
atoship Walmart Benefits
Optimize your Walmart shipping:
Conclusion
Walmart Marketplace success requires meeting strict shipping standards. Use appropriate carriers, upload tracking promptly, and maintain excellent metrics. atoship helps you access the best shipping rates, automate tracking, and stay competitive on pricing while meeting Walmart's requirements.
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