fedexproof-of-deliverytracking
FedEx Picture Proof of Delivery: How It Works
Learn about FedEx Picture Proof of Delivery feature. Understand how delivery photos work and how to access them.
January 17, 20263 min read60 views
FedEx Picture Proof of Delivery
FedEx drivers now take photos of delivered packages, providing visual confirmation of where packages were left.
What is Picture Proof of Delivery?
| Feature | Details |
|---|---|
| What | Photo of delivered package |
| When | At delivery moment |
| Who takes it | FedEx driver |
| Cost | Free (included) |
| Availability | Most residential deliveries |
How to Access Delivery Photos
Via FedEx Website:
Via FedEx App:
Via Delivery Notification:
- Email includes photo link
- Text message may include photo
- Push notification with image
Photo Retention Period
| Timeframe | Access |
|---|---|
| 0-14 days | Full access |
| 14-30 days | May be available |
| 30+ days | Generally deleted |
When Photos Are Taken
| Delivery Type | Photo Taken? |
|---|---|
| Front door residential | Yes |
| Back door/side | Yes |
| With resident | Usually no |
| Business | Sometimes |
| Access Point | No |
Benefits for Sellers
| Benefit | How It Helps |
|---|---|
| Dispute resolution | Visual proof |
| Customer confidence | Shows delivery |
| Theft prevention | Deters porch pirates |
| Location clarity | Shows exact spot |
Benefits for Buyers
| Benefit | Value |
|---|---|
| Package location | Find package easily |
| Delivery confirmation | Peace of mind |
| Dispute evidence | Prove delivery issues |
Privacy Considerations
| Concern | FedEx Policy |
|---|---|
| Personal property | Minimized in frame |
| People | Generally avoided |
| Address visible | May be partially shown |
| Data retention | Limited to 30 days |
What If Photo Is Missing?
| Reason | Explanation |
|---|---|
| Driver oversight | Occasional miss |
| Weather | Camera issues |
| Handed to person | No photo needed |
| Technical issue | System error |
Using Photos for Claims
When filing a delivery dispute:
Comparison with Other Carriers
| Carrier | Photo Proof |
|---|---|
| FedEx | Yes, standard |
| UPS | Yes, most deliveries |
| USPS | Informed Delivery only |
| Amazon | Yes, standard |
Pro Tips
1. Save Photos
Download within 14 days for records.
2. Set Up Notifications
Enable FedEx Delivery Manager alerts.
3. Communicate to Customers
Let buyers know photos are available.
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