parcel-lockersdelivery-optionscustomer-experience
Parcel Lockers and Alternative Delivery Options
Reduce failed deliveries with parcel lockers and pickup points.
January 9, 20261 min read14 views
Alternative Delivery Options
Reduce failed deliveries and customer complaints.
Parcel Locker Networks
| Network | Locations | Carriers |
|---|---|---|
| Amazon Locker | 4,000+ | Amazon |
| UPS Access Point | 40,000+ | UPS |
| FedEx Office | 2,000+ | FedEx |
| USPS PO Box | 30,000+ | USPS |
Benefits
| Benefit | Impact |
|---|---|
| Failed delivery reduction | -80% |
| Customer satisfaction | +25% |
| Theft prevention | -95% |
Cost Comparison
| Option | Additional Cost |
|---|---|
| Standard delivery | Baseline |
| Access Point | Free |
| Hold for pickup | Free |
| Signature required | +$5-6 |
Implementation
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