refurbishedopen-boxpackaging
Shipping Refurbished and Open-Box Items
Properly ship refurbished and open-box products.
January 9, 20261 min read29 views
Refurbished Item Shipping
Protect and present refurbished goods properly.
Packaging Considerations
| Factor | Requirement |
|---|---|
| Protection | Same as new |
| Presentation | Clean, professional |
| Labeling | Clear condition |
| Documentation | Testing records |
Condition Grading
| Grade | Description |
|---|---|
| Certified Refurb | Like new, warranty |
| Open-box | Unused, packaging opened |
| Grade A | Minimal signs of use |
| Grade B | Light cosmetic wear |
Customer Expectations
| Expectation | How to Meet |
|---|---|
| Appearance | Clean thoroughly |
| Function | Test completely |
| Packaging | Presentable |
| Documentation | Include info |
Reduced Claims
| Practice | Impact |
|---|---|
| Accurate grading | -50% returns |
| Good photos | -30% claims |
| Proper packaging | -40% damage |
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