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USPS Informed Delivery: Setup Guide for Sellers and Buyers
Set up USPS Informed Delivery to see scanned images of incoming mail and track packages. Complete guide for personal and business use.
January 17, 20262 min read26 views
What is USPS Informed Delivery?
USPS Informed Delivery is a free service that shows you scanned images of your incoming mail and package tracking in one dashboard.
Features Overview
| Feature | Description |
|---|---|
| Mail Preview | Scanned images of letters |
| Package Tracking | All USPS packages |
| Delivery Notifications | Email/text alerts |
| Manage Deliveries | Request hold, reroute |
How to Set Up Informed Delivery
Step 1: Create USPS Account
Step 2: Identity Verification
| Method | How It Works |
|---|---|
| Online Questions | Answer credit-related questions |
| In-Person | Visit Post Office with ID |
| Mobile | Verify with phone number |
- Set notification times
- Choose email or text
- Add family members
- Enable package tracking
Benefits for Online Sellers
Business Advantages:
| Benefit | How It Helps |
|---|---|
| Track outgoing mail | Monitor invoices, checks |
| Package visibility | See all shipments |
| Returns awareness | Know when returns arrive |
| Proof of delivery | Screenshot evidence |
Benefits for Buyers
- Know when packages arrive
- Never miss a delivery
- Track multiple shipments
- Plan your day
Advanced Features
Delivery Instructions: Request specific delivery preferences:
- Leave at door
- Require signature
- Hold at Post Office
- Safe place instructions
Informed Delivery automatically tracks:
- USPS packages to your address
- Click-N-Ship labels
- Packages from online orders
Privacy Considerations
| Concern | USPS Policy |
|---|---|
| Image retention | 7 days |
| Data sharing | No third parties |
| Opt out | Available anytime |
| Security | Encrypted |
Limitations
- Only works for your verified address
- Letter images not available for all mail
- Commercial mail may not show
- Processing delays possible
Troubleshooting
| Issue | Solution |
|---|---|
| Not seeing mail images | Allow 24-48 hours |
| Packages not showing | Verify tracking is USPS |
| Verification failed | Try in-person at PO |
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